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Andy Stalman. El producto se olvida, la experiencia no. SERVICIO AL CLIENTE, ATENCIÓN AL CLIENTE, CUSTOMER SERVICE. EXPERIENCIA DEL CLIENTE, CUSTOMER EXPERIENCE. SATISFACCIÓN DEL CLIENTE, CUSTOMER SATISFACTION

Tom Reilly. Customer Service Is More Than a Department. It’s An AttitudeLEADERSHIP, MANAGEMENT. Matthew Joseph Thaddeus Stepanek. Unity is strength… when there is teamwork and collaboration, wonderful things can be achieved