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Oprah Winfrey. LEADERSHIP. Giving up doesn’t always mean you’re weak. Sometimes it means you are strong and smart enough to let go and move on.

CUSTOMER SERVICE, CUSTOMER EXPERIENCE. Harley Manning, Kerry Bodine. Outside In. The Power of Putting Customers at the Center of Your Business

VICTOR PAUCHET. The most productive work comes out of the hands of a happy man. El trabajo más productivo es el que sale de las manos de una persona contenta