← back to “PAULINA RENDÓN AGUILAR http://www.linkedin.com/pub/paulina-rendon-aguilar/34/98/b12 , https://twitter.com/PaulinaRendonA @PaulinaRendonA , 2012 KENNAMETAL GLOBAL MARKETING SUMMIT, MANAGER’S EFFECTIVENESS AWARD #KGMS #kennametal”

PAULINA RENDON AGUILAR. IBM, KENNAMETAL, JCPENNEY. THE CUSTOMER FULFILLMENT LIFECYCLE. CUSTOMER SERVICE, CUSTOMER EXPERIENCE, USER EXPERIENCE, CUSTOMER SATISFACTION, LOGISTICS, OPPERATION, SUPPLAY CHAIN

Paulina Rendón Aguilar. It takes months, even years to find a customer… and only seconds to lose one. KENNAMETAL, CUSTOMER SERVICE, CUSTOMER EXPERIENCE, CUSTOMER SATISFACTIONPAULINA RENDON AGUILAR. Management, MGMT, Administración, Gerencia, Gestão, Administração, Gerenciamento, Менеджмент