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PAULINA RENDON AGUILAR. KENNAMETAL. Examples are stronger than argumentations. El ejemplo tiene más fuerza que las reglas

PAULINA RENDON AGUILAR. GLOBALIZATION, BUSINESS, SALES, CUSTOMER SERVICES. Globalisation of Business. Theories and Strategies for Tomorrow’s ManagersPaulina Rendón Aguilar. It takes months, even years to find a customer… and only seconds to lose one. KENNAMETAL, CUSTOMER SERVICE, CUSTOMER EXPERIENCE, CUSTOMER SATISFACTION